General Terms and Conditions for Digital Marketing and SEO Services

1. Introduction and Scope

These Terms and Conditions (“Terms”) are provided as a general guide to the services offered by Business Warrors Pty. Ltd (“Company”, “we”, “us”, or “our”) in relation to digital marketing and search engine optimisation (“SEO”) support for client businesses. These Terms are subject to further discussion and customisation to suit the unique requirements of each client.

Prior to the commencement of any services, clients are required to consult directly with a company representative to discuss and agree on the specific scope, deliverables, timelines, and any special conditions relevant to their business. No service agreement is finalised until both parties have confirmed these details in writing.

2. Definitions and Interpretation

2.1. Definitions

Unless otherwise specified, terms used in these Terms have their ordinary meaning. Specific definitions and interpretations may be agreed upon during the consultation and engagement process.

2.2. Interpretation

These Terms are intended as a general reference. Any formal service agreement will include a schedule of definitions, deliverables, and obligations tailored to the client’s business and objectives.

3. Consultation and Customisation

3.1. All prospective clients must engage in a preliminary consultation with a company representative.

3.2. During this consultation, we will:

(a) Assess your business needs, objectives, and current digital presence;

(b) Discuss potential strategies, service options, and expected outcomes;

(c) Identify any specific requirements, limitations, or special conditions relevant to your business.

3.3. Following this discussion, a customised service proposal and agreement will be provided for your review and acceptance.

4. Service Engagement

4.1. No services will be delivered until a written agreement has been executed, outlining the scope of work, service fees, timelines, and any applicable guarantees or limitations.

4.2. The company reserves the right to decline engagement if, after consultation, we determine that the desired outcomes cannot be reasonably delivered or if the client’s business does not meet our eligibility criteria.

5. Fees, Invoicing, and Payment

5.1. Service fees, payment schedules, and invoicing terms will be specified in the customised agreement provided after consultation.

5.2. All payments are to be made as per the agreed schedule. Late payments may incur additional charges or interest, as detailed in the final agreement.

6. Performance and Limitations

6.1. Any reference to performance outcomes (such as search engine rankings) will be discussed and agreed upon prior to engagement, and formalised in the service agreement.

6.2. No universal guarantee is provided under these general Terms; all guarantees or performance commitments are subject to the client meeting their obligations, including timely provision of information, access to digital assets, and implementation of recommended changes.

7. Confidentiality and Privacy

7.1. Both parties agree to maintain confidentiality regarding all proprietary or sensitive information exchanged during the consultation and engagement process.

7.2. Personal information will be handled in accordance with applicable privacy laws.

8. Intellectual Property

8.1. Intellectual property rights in materials developed during the provision of services will be addressed in the individual service agreement.

9. Subcontracting and Third Parties

9.1. We may engage subcontractors or third-party service providers as required. This will not diminish our obligations to you under the agreed scope of work.

10. Termination

10.1. Termination rights and procedures will be outlined in the individual service agreement. Either party may terminate the agreement in accordance with the agreed terms.

11. Limitation of Liability and Indemnity

11.1. The company’s liability is limited to the extent permitted by law and as specified in the individual service agreement.

11.2. Clients are responsible for indemnifying the company against losses arising from breaches of the agreement or misuse of services.

12. Governing Law

12.1. These Terms and any subsequent agreements are governed by the laws of Western Australia.

13. Amendments

13.1. These Terms are subject to change. Any amendments will be communicated and, where relevant, incorporated into the individual service agreement.

14. Special Conditions

14.1. Any special conditions or additional terms relevant to your business will be discussed and documented during the engagement process.